Gartner Identity Summit London 2015 - Review

This week saw the Gartner Identity and Access Management Summit come to London town.  The event brings together the great and good from the identity community, with a range of vendors, consultancies and identity customers all looking to analyse the current market place and understand the current challenges as well as hot topics that can be applied in 2015 and beyond.

Hitting the Right Notes

The main keynote from the external speaker, was from the highly talented classical musician Miha Pogacnik.  Miha delivered an inspirational 60 minute talk, translating the components of classical music into the realm of business transformation.  He focused on organisational change and all the various different angles of repetition, aggression, questioning and responding that occur and the new challenges it places on organisations, whilst playing a piece of Bach on his violin!  Fantastic.


Customer Data: Convenience versus Security

Organisations in both the public and private sector are initiating programmes of work to convert previously physical or offline services, into more digital, on line and automated offerings.  This could include things like automated car tax purchase, through to insurance policy management and electricity meter reading submission and reporting.

Digitization versus Security

This move towards a more on line user experience, brings together several differing forces.  Firstly the driver for end user convenience and service improvement, against the requirements of data security and privacy.  Which should win?  There clearly needs to be a balance of security against service improvement.  Excessive and prohibitive security controls would result in a complex and often poor user experience, ultimately resulting in fewer users.  On the other hand, poorly defined security architectures, lead to data loss, with the impact for personal exposure and brand damage.